DONOR REFUND POLICY FOR PROFESSIONALS FOR HUMANITY.

THANK YOU FOR DONATING TO PROFESSIONALS FOR HUMANITY

Our organization makes public its policy on refund and cancellation of donations received for PROFESSIONALS FOR HUMANITY social cause on online payment gateway as hereunder:

Donations received by PROFESSIONALS FOR HUMUMANITY will be used to support education, healthcare services, promote good governance, community social-economic welfare, relief food, sustainable development research, water provision, nutritional food for children and women as well as youth empowerment of the poor in remote areas and PROFOH Surgical Hospital and Diagnostic Center. (Ghana Nigeria and South Africa)

Any request for cancellations and refund of online donations once duly placed on the website, shall not be entertained. No cash or refund of money will be allowed after completing the online donation, as it is an extremely cumbersome process. We therefore request you to seek clarity before you donate.

If an error is made during the online submission of a donation the donor MUST notify PROFESSIONALS FOR HUMANITY by email on ghdirector@profohmed.org within 14 calendar days of the donation otherwise the donor will no longer be eligible and won’t be able to receive a refund. Any such email(s) shall be considered and feedback given on a refund of the amount donated within an additional 14 days.

We encourage our donors to check the range of products and services that PROFESSIONALS FOR HUMANITY provides prior to making a donation to ensure it fits your needs.

If at any time you feel that you wish to collect any information on how your money was spent, you are most welcome to contact us. While donating the money, you are free to request for any clarification(s). Our technical team will guide you through the entire process and explain how the donation is utilized.

Once the online payment is made, we will send a confirmation email on our receipt of the donation.

DONOR’S PRIVACY

PROFESSIONALS FOR HUMANITY takes your privacy seriously and treats all financial information about any transaction you have with PROFESSIONALS FOR HUMANITY as highly confidential. In addition, PROFESSIONALS FOR HUMANITY does not share e-mail addresses or phone numbers of any of our donors or constituents to any third parties.

Security:

We are committed to protecting donor personal information from unauthorized access, alteration, disclosure, or destruction. Among other things, we undertake a range of security practices, including measures to help secure web access to sensitive data and undertake efforts to address security vulnerabilities for various tools and databases.

Other Disclosures:

We may disclose information when required by law; when needed to protect our rights, privacy, safety, property, donors, or users; and when necessary to enforce our terms of service.

Updates:

We may change the Donor Privacy Policy from time to time. Any and all changes will be reflected on this page. Substantive changes may also be announced through the standard mechanisms by which we communicate with our users and community. You should periodically check this page for any changes to the current policy.

Data Retention:

We seek to retain donor-related information only as needed to fulfill the purposes described on his policy unless a longer retention period is required by law or regulations. For example, tax laws in the respective countries may require PROFESSIONALS FOR HUMANITY to maintain a record of information and contributions made by donors.

Rights:

You have certain rights with respect to the information we collect about you. Upon request, we will tell you what information we hold about you and correct any incorrect information. We will also make reasonable efforts to delete your information if you ask us to do so, unless we are otherwise required to keep it.

The request for any donation-related information can be sent to: info@profohmed.org or ghdirector@profohmed.org.